Eligibility

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• All drivers must be between the ages of 25 and 75, have a valid UK Driving Licence and insurance for the vehicle which tows the hired caravan.

• The Hirer must not allow the caravan to be towed or used by any person not listed as an authorised driver on the booking form.

 

Documents Required

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• Driving licences and Insurance certificates must be produced when the caravan is collected.

• Another form of photographic identification other than the driving licence must be produced together with a utility bill (dated within 3 months).

 

Liability​

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• The Hirer is responsible for ensuring the caravan remains roadworthy and in good working condition whilst on hire.

 

Payment

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• A £50 deposit is payable on reservation. The balance of the hire charge is payable 28 days prior to the commencement of hire PLUS a security deposit for the caravan and equipment (for self-tow hire a deposit of £500 is required, for delivery to site £200)

• The security deposit for the caravan is fully refundable at the end of the hire provided it is returned clean, undamaged and on time (this will be processed within 7 days of the return of the caravan).

 

Cancellation of Bookings

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• If the hire is cancelled within 28 days of the date of hire commencing we shall try, but are not obliged to re-hire the caravan. If successfully re-booked, the deposit paid will be refunded less an administration charge.

• We advise the Hirer to take out holiday cancellation insurance.

• We reserve the right to vary our prices and conditions and to cancel and refuse hire to any person without explanation.

 

Periods of Hire

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• The period of hire will be between 4 p.m. on the day of collection and 10 a.m. on the last day of hire.

• Variation from these times may be possible on request but must be confirmed in writing by Tow & Go Caravan Hire

• Should the hirer fail to arrive at the agreed place and time of collection, we are entitled to treat the situation as a cancellation by the Hirer and the provisions under the Cancellation of Bookings shall apply.

 

Repair & Insurance

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• The Hirer shall be responsible for for repair & replacement costs in the case of accidental damage, including repair costs for the wheels and tyres. 

• The Hirer is responsible for the full cost of replacement of the caravan should it be lost, stolen, or damaged to an extent that the repair cost is higher than the replacement cost.

 

Accident Repairs

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• Details of any accident, damage or fault must be reported to us at the earliest possibility.

• An accident report must be completed by the Hirer.

• The Hirer must obtain prior consent from us before authorising any repair to the caravan.

• All receipts for the repairs must be retained and defective parts must be available for inspection where possible.

 

Smoking & Pets

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• Smoking within caravans is not permitted (by law).

• Pets must be pre-approved and require an additional charge (max 2 medium sized dogs)

 

Miscellaneous 

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• If a chemical toilet is fitted to a caravan then it should be returned empty and clean. Failure to do so will result in the retention of your deposit.

• It is the Hirer's responsibility to ensure that the tow vehicle is suitable for the caravan.

• We reserve the right to cancel the hire, if the tow car is not compatible.